1. Processing Times

• Order Processing: Orders are typically processed within 1–2 business days (excluding weekends and holidays).
• Order Confirmation: You will receive a confirmation email or text message with your order details once your purchase is complete.

2. Shipping Methods & Timeframes

• Domestic Shipping: We offer standard and expedited shipping options, with estimated delivery times ranging from 2–7 business days after your order is processed.
• International Shipping: Where available, international shipping times vary by destination and may be subject to customs fees or import duties. These additional charges are the customer’s responsibility.

3. Shipping Costs

• Flat Rate: A fixed shipping fee may be applied at checkout, depending on your location and chosen shipping method.
• Free Shipping: Some products or promotions may qualify for free shipping, which will be clearly indicated on our site.

4. Order Tracking

Once your order ships, you will receive a tracking number via email or text. You can track your package through the carrier’s website or contact our Customer Support Team for assistance.

5. Delivery Issues

• Lost or Delayed Packages: Please contact us if your package is lost or significantly delayed. We will work with the carrier to resolve the issue as soon as possible.
• Incorrect Address: We cannot be held responsible if you provide an incorrect or incomplete shipping address. If you notice an error, please contact us immediately.